Koala Conservation Reserve tickets

Holly

Mar 2025Verified booking

5/5

Accessibility was key and was handled perfectly! My mum has bad hips and needed a wheelchair to get to the viewing area. The staff were very helpful and friendly making this a great experience. It is also great to see the level of protection being maintained for these precious animals.

Laxmikant

May 2025Verified booking

5/5

This experience is perfect for

Jessica

Mar 2025Verified booking

5/5

3 parks pass - good price and easy to purchase.

Kerry

Apr 2025Verified booking

5/5

Incredible centre. Very modern and informative. Great experience to see the penguins in such a natural environment. Great staff, friendly and doing their best to control large crowds. Loved the no camera policy. Clean facilities, overall 10/10

Ann

Jun 2025Verified booking

4/5

The overall experience was reasonably good We had visitors from the UK & wanted them to see the penguin parade . Although we only had general viewing tx , we still had a good view of the beach area . However this was diminished slightly as the. Light directly behind us was not functioning ( the only one not working ) & we feel that this definitely affected our enjoyment, as it was difficult to see the pegiuins as clearly as we would have hoped had the light been in working order .A bit disappointed !

Lorna

May 2025Verified booking

4/5

Saw penguins on way out clearly and up close. Online tickets worked great. Appreciated buggy for husband who had difficulty walking so far. Some people didn't follow Ranger's directions, sit on bum and no phones. Thank you great evening.

Mr

May 2025Verified booking

5/5

This was first time for my mum and sister and they loved watching the little guys waddling towards their burrows. I had booked tickets online which was a seamless experience. Glad to see their were plenty of food options as we were hungry. The only not so good experience was trying to locate the charging station.

Peter

Apr 2025Verified booking

4/5

Great set up and lovely to see the penguins. Disappointed in the number of people not following the rules re seating and photography, which seems to mostly be about the number of people being too large and not enough staff to enforce the rules. Maybe some of the money spent on the fancy building should have gone to employing some more staff.

Carly

Apr 2025Verified booking

3/5

This is not a reflection on the venue but the disrespect from a majority of guests was disheartening. Those poor animals having flashes from phones they weren't meant to be using, pushing through children with their videos on their phones. The amount of times I had to tell people 'No photos' 'No videos' was ridiculous. There needs to be something in place to stop this from happening. My children have nothing to look back on beacaue I did the right thing and didn't take photos or videos. Get staff to walk around with eftpos machines and fine these entitled people on the spot and make them delete images from their devices.. it was very overwhelming.

Martin

Apr 2025Verified booking

3/5

Sue the guide was very good, you could see that she loves her job and is (in my opinion) too kind with certain clients. I would have liked more information about the penguins during the "waiting time" on the viewing platform but I had answers to all my questions in the venue. What was really disturbing was the crowd, I'd say at least half of the people there were still taking pictures after the picture policy applied. There should be more staff to assess bad behaviours and especially on the boardwalks where lots of people were shouting (even adults) and using their flash directly in the birds eyes. On top of that and even if it is not part of this experience, the nobbies was the worst. There was people's hats and trash on the grass and everyone would gather around a penguin screaming as soon as it would leave his burrow. I think there should be walls of glass on both sides to reduce trashs and noise pollution.

Jasmin

Apr 2025Verified booking

5/5

I love the ambiance of the place, the high light of the penguins parade is amazing and they are so cute. Would love to come back again. Such a great and beautiful experience 🥰

Mary

Apr 2025Verified booking

3/5

The wait of more than an hour and fifteen minutes was too long on a hard bench. It was quite dark when the penguins came ashore in dries and drabs, not really a parade. I'm glad I went, but was a bit underwhelmed.

Manmeet

Apr 2025Verified booking

4/5

Ticket experience was good. The facility excellent, restaurants good. The guide at facility was not too clear in speaking. Plus weather did not go our way. Lots of rain but watch cute little penguins great experience.

Chloe

Mar 2025Verified booking

5/5

The guides were so helpful and experienced within the answers to questions. They were so friendly, I definitely felt seen with questions I had. I am definitely coming back, it is one of those experiences that I just can't wait to experience again.

Kerry

Mar 2025Verified booking

3/5

We loved seeing the penguins although we came at a bad time (when they were moulting) and not many came up the beach. We didn't like the fact that we were told to arrive at 6.45pm when the penguins actually didn't start to arrive until 8pm. The two kids were totally bored and over it by the time we saw the penguins!

Holly

Mar 2025Verified booking

5/5

Accessibility was key and was handled perfectly! My mum has bad hips and needed a wheelchair to get to the viewing area. The staff were very helpful and friendly making this a great experience. It is also great to see the level of protection being maintained for these precious animals.

Lucinda

Mar 2025Verified booking

5/5

We had a really great vantage point sohad a cloe encounter with the penguins staff pointed out where to see penguins as we were lea ving gift shop was great and I formation about the work they do at the centre was very informative. Happy to know the money goes into maintaining and improving the environment for the penguins and visitors

Aida

Jun 2025Verified booking

4/5

Beautiful experience for kids., infirmation is amazing.

Astrid

Jun 2025Verified booking

5/5

It all went smoothly especially given how many people were there.

Laxmikant

May 2025Verified booking

5/5

This experience is perfect for

Ishan

Apr 2025Verified booking

5/5

It was a great experience and we saw lot of Penguins there.

Gracie

Apr 2025Verified booking

4/5

Loved the parade but unsure of the numbers advertised we where lucky to see 100 come yet 419 reported to have come in

Freida

Apr 2025Verified booking

5/5

Everything, courtesy of the guides n the viewing of the penguins. Thank You all very much. Keep up your good work.

Leanne

Apr 2025Verified booking

5/5

Seeing the little penguins in their natural environment was delightful.

Jessica

Mar 2025Verified booking

5/5

3 parks pass - good price and easy to purchase.

Gill

Mar 2025Verified booking

3/5

Well organised. Only saw 8 penguins coming up the beach which was very disappointing!

Holly

Mar 2025Verified booking

5/5

Accessibility was key and was handled perfectly! My mum has bad hips and needed a wheelchair to get to the viewing area. The staff were very helpful and friendly making this a great experience. It is also great to see the level of protection being maintained for these precious animals.

Laxmikant

May 2025Verified booking

5/5

This experience is perfect for

Jessica

Mar 2025Verified booking

5/5

3 parks pass - good price and easy to purchase.

Kerry

Apr 2025Verified booking

5/5

Incredible centre. Very modern and informative. Great experience to see the penguins in such a natural environment. Great staff, friendly and doing their best to control large crowds. Loved the no camera policy. Clean facilities, overall 10/10

David

Apr 2025Verified booking

5/5

Overall it was a great experience.

Ann

Jun 2025Verified booking

4/5

The overall experience was reasonably good We had visitors from the UK & wanted them to see the penguin parade . Although we only had general viewing tx , we still had a good view of the beach area . However this was diminished slightly as the. Light directly behind us was not functioning ( the only one not working ) & we feel that this definitely affected our enjoyment, as it was difficult to see the pegiuins as clearly as we would have hoped had the light been in working order .A bit disappointed !

Lorna

May 2025Verified booking

4/5

Saw penguins on way out clearly and up close. Online tickets worked great. Appreciated buggy for husband who had difficulty walking so far. Some people didn't follow Ranger's directions, sit on bum and no phones. Thank you great evening.

Mr

May 2025Verified booking

5/5

This was first time for my mum and sister and they loved watching the little guys waddling towards their burrows. I had booked tickets online which was a seamless experience. Glad to see their were plenty of food options as we were hungry. The only not so good experience was trying to locate the charging station.

Peter

Apr 2025Verified booking

4/5

Great set up and lovely to see the penguins. Disappointed in the number of people not following the rules re seating and photography, which seems to mostly be about the number of people being too large and not enough staff to enforce the rules. Maybe some of the money spent on the fancy building should have gone to employing some more staff.

Carly

Apr 2025Verified booking

3/5

This is not a reflection on the venue but the disrespect from a majority of guests was disheartening. Those poor animals having flashes from phones they weren't meant to be using, pushing through children with their videos on their phones. The amount of times I had to tell people 'No photos' 'No videos' was ridiculous. There needs to be something in place to stop this from happening. My children have nothing to look back on beacaue I did the right thing and didn't take photos or videos. Get staff to walk around with eftpos machines and fine these entitled people on the spot and make them delete images from their devices.. it was very overwhelming.

Martin

Apr 2025Verified booking

3/5

Sue the guide was very good, you could see that she loves her job and is (in my opinion) too kind with certain clients. I would have liked more information about the penguins during the "waiting time" on the viewing platform but I had answers to all my questions in the venue. What was really disturbing was the crowd, I'd say at least half of the people there were still taking pictures after the picture policy applied. There should be more staff to assess bad behaviours and especially on the boardwalks where lots of people were shouting (even adults) and using their flash directly in the birds eyes. On top of that and even if it is not part of this experience, the nobbies was the worst. There was people's hats and trash on the grass and everyone would gather around a penguin screaming as soon as it would leave his burrow. I think there should be walls of glass on both sides to reduce trashs and noise pollution.

Jasmin

Apr 2025Verified booking

5/5

I love the ambiance of the place, the high light of the penguins parade is amazing and they are so cute. Would love to come back again. Such a great and beautiful experience 🥰

Mary

Apr 2025Verified booking

3/5

The wait of more than an hour and fifteen minutes was too long on a hard bench. It was quite dark when the penguins came ashore in dries and drabs, not really a parade. I'm glad I went, but was a bit underwhelmed.

Manmeet

Apr 2025Verified booking

4/5

Ticket experience was good. The facility excellent, restaurants good. The guide at facility was not too clear in speaking. Plus weather did not go our way. Lots of rain but watch cute little penguins great experience.

Chloe

Mar 2025Verified booking

5/5

The guides were so helpful and experienced within the answers to questions. They were so friendly, I definitely felt seen with questions I had. I am definitely coming back, it is one of those experiences that I just can't wait to experience again.

Kerry

Mar 2025Verified booking

3/5

We loved seeing the penguins although we came at a bad time (when they were moulting) and not many came up the beach. We didn't like the fact that we were told to arrive at 6.45pm when the penguins actually didn't start to arrive until 8pm. The two kids were totally bored and over it by the time we saw the penguins!

Holly

Mar 2025Verified booking

5/5

Accessibility was key and was handled perfectly! My mum has bad hips and needed a wheelchair to get to the viewing area. The staff were very helpful and friendly making this a great experience. It is also great to see the level of protection being maintained for these precious animals.

Lucinda

Mar 2025Verified booking

5/5

We had a really great vantage point sohad a cloe encounter with the penguins staff pointed out where to see penguins as we were lea ving gift shop was great and I formation about the work they do at the centre was very informative. Happy to know the money goes into maintaining and improving the environment for the penguins and visitors

Aida

Jun 2025Verified booking

4/5

Beautiful experience for kids., infirmation is amazing.

Astrid

Jun 2025Verified booking

5/5

It all went smoothly especially given how many people were there.

Laxmikant

May 2025Verified booking

5/5

This experience is perfect for

Meryem

May 2025Verified booking

5/5

We had a great experience. The one hour cruise was amazing. Our stay should have been longer.

Ishan

Apr 2025Verified booking

5/5

It was a great experience and we saw lot of Penguins there.

Gracie

Apr 2025Verified booking

4/5

Loved the parade but unsure of the numbers advertised we where lucky to see 100 come yet 419 reported to have come in

Freida

Apr 2025Verified booking

5/5

Everything, courtesy of the guides n the viewing of the penguins. Thank You all very much. Keep up your good work.

Leanne

Apr 2025Verified booking

5/5

Seeing the little penguins in their natural environment was delightful.

Jessica

Mar 2025Verified booking

5/5

3 parks pass - good price and easy to purchase.

Ankit

Mar 2025Verified booking

5/5

Best arrangement! Although saw few penguins but love the Place!

Julie

Jan 2025Verified booking

5/5

Ticketing experience was stress free. Day was good, penguin parade was brilliant, loved the stories the rangers shared. Bus trip was smooth and I appreciated a mid way stop. The excusion offered everything you said in the tour guide. I would suggest that you emphasise to pack something warm- I didnt ( I may have missed that bit!) and ended up buying a nice warm blanket from the shop so now I have a lovely warm little blanket with penguins on it- very cute

Ahmed

Dec 2024Verified booking

5/5

It was a lovely day trip and as I like listening to the voice of nature and wildlife, it was definitely worth giving a shot. Thank you.

Monika

Jan 2025Verified booking

5/5

Our Guide and Diver Camile was very helpful, Hard a very good nowlegde and was so Kind and friendly!

Patrick

Dec 2024Verified booking

5/5

Ver y cool experience, you probably don't get closer to wild penguins, wallabies, or koalas. On the down side, I think the tour should start earlier as some of the stops felt rushed.

Elizabeth

Nov 2024Verified booking

5/5

Ticketing experience was very easy. The tour guide was amazing, so friendly from the word go, she spoke to every single person for a couple of minutes before we got on the bus. Made everyone feel very welcome. She was so good at explaining everything on the trip and gave us so many hints and tips to make the day even more enjoyable. Would definitely recommend. Fabulous experience.

Immo

Dec 2024Verified booking

5/5

Bob at the pinguin parade was great. The whole bus went to business class

Kerry

Apr 2025Verified booking

5/5

Incredible centre. Very modern and informative. Great experience to see the penguins in such a natural environment. Great staff, friendly and doing their best to control large crowds. Loved the no camera policy. Clean facilities, overall 10/10

Ann

Jun 2025Verified booking

4/5

The overall experience was reasonably good We had visitors from the UK & wanted them to see the penguin parade . Although we only had general viewing tx , we still had a good view of the beach area . However this was diminished slightly as the. Light directly behind us was not functioning ( the only one not working ) & we feel that this definitely affected our enjoyment, as it was difficult to see the pegiuins as clearly as we would have hoped had the light been in working order .A bit disappointed !

Lorna

May 2025Verified booking

4/5

Saw penguins on way out clearly and up close. Online tickets worked great. Appreciated buggy for husband who had difficulty walking so far. Some people didn't follow Ranger's directions, sit on bum and no phones. Thank you great evening.

Mr

May 2025Verified booking

5/5

This was first time for my mum and sister and they loved watching the little guys waddling towards their burrows. I had booked tickets online which was a seamless experience. Glad to see their were plenty of food options as we were hungry. The only not so good experience was trying to locate the charging station.

Rukshana

Apr 2025Verified booking

5/5

The whole experienxe. Crew was friendly, n informative of nature n seals. Was well taken as crew kept checking with each an everyone if they needed anythng or they doing ok. They had all the motion sickness requirements available, safety vest was nicely instructed and wat to do when. Seals rock were full of seals, worth the trip, plus the cake was very nice n moist.

Peter

Apr 2025Verified booking

4/5

Great set up and lovely to see the penguins. Disappointed in the number of people not following the rules re seating and photography, which seems to mostly be about the number of people being too large and not enough staff to enforce the rules. Maybe some of the money spent on the fancy building should have gone to employing some more staff.

Carly

Apr 2025Verified booking

3/5

This is not a reflection on the venue but the disrespect from a majority of guests was disheartening. Those poor animals having flashes from phones they weren't meant to be using, pushing through children with their videos on their phones. The amount of times I had to tell people 'No photos' 'No videos' was ridiculous. There needs to be something in place to stop this from happening. My children have nothing to look back on beacaue I did the right thing and didn't take photos or videos. Get staff to walk around with eftpos machines and fine these entitled people on the spot and make them delete images from their devices.. it was very overwhelming.

Martin

Apr 2025Verified booking

3/5

Sue the guide was very good, you could see that she loves her job and is (in my opinion) too kind with certain clients. I would have liked more information about the penguins during the "waiting time" on the viewing platform but I had answers to all my questions in the venue. What was really disturbing was the crowd, I'd say at least half of the people there were still taking pictures after the picture policy applied. There should be more staff to assess bad behaviours and especially on the boardwalks where lots of people were shouting (even adults) and using their flash directly in the birds eyes. On top of that and even if it is not part of this experience, the nobbies was the worst. There was people's hats and trash on the grass and everyone would gather around a penguin screaming as soon as it would leave his burrow. I think there should be walls of glass on both sides to reduce trashs and noise pollution.

Jasmin

Apr 2025Verified booking

5/5

I love the ambiance of the place, the high light of the penguins parade is amazing and they are so cute. Would love to come back again. Such a great and beautiful experience 🥰

Mary

Apr 2025Verified booking

3/5

The wait of more than an hour and fifteen minutes was too long on a hard bench. It was quite dark when the penguins came ashore in dries and drabs, not really a parade. I'm glad I went, but was a bit underwhelmed.

Manmeet

Apr 2025Verified booking

4/5

Ticket experience was good. The facility excellent, restaurants good. The guide at facility was not too clear in speaking. Plus weather did not go our way. Lots of rain but watch cute little penguins great experience.

Chloe

Mar 2025Verified booking

5/5

The guides were so helpful and experienced within the answers to questions. They were so friendly, I definitely felt seen with questions I had. I am definitely coming back, it is one of those experiences that I just can't wait to experience again.

Kerry

Mar 2025Verified booking

3/5

We loved seeing the penguins although we came at a bad time (when they were moulting) and not many came up the beach. We didn't like the fact that we were told to arrive at 6.45pm when the penguins actually didn't start to arrive until 8pm. The two kids were totally bored and over it by the time we saw the penguins!

Holly

Mar 2025Verified booking

5/5

Accessibility was key and was handled perfectly! My mum has bad hips and needed a wheelchair to get to the viewing area. The staff were very helpful and friendly making this a great experience. It is also great to see the level of protection being maintained for these precious animals.

Lucinda

Mar 2025Verified booking

5/5

We had a really great vantage point sohad a cloe encounter with the penguins staff pointed out where to see penguins as we were lea ving gift shop was great and I formation about the work they do at the centre was very informative. Happy to know the money goes into maintaining and improving the environment for the penguins and visitors

Aida

Jun 2025Verified booking

4/5

Beautiful experience for kids., infirmation is amazing.

Astrid

Jun 2025Verified booking

5/5

It all went smoothly especially given how many people were there.

Laxmikant

May 2025Verified booking

5/5

This experience is perfect for

Ishan

Apr 2025Verified booking

5/5

It was a great experience and we saw lot of Penguins there.

Eliza

Apr 2025Verified booking

5/5

The staff were lovely thank you

Gracie

Apr 2025Verified booking

4/5

Loved the parade but unsure of the numbers advertised we where lucky to see 100 come yet 419 reported to have come in

Freida

Apr 2025Verified booking

5/5

Everything, courtesy of the guides n the viewing of the penguins. Thank You all very much. Keep up your good work.

Leanne

Apr 2025Verified booking

5/5

Seeing the little penguins in their natural environment was delightful.

Jessica

Mar 2025Verified booking

5/5

3 parks pass - good price and easy to purchase.

Gill

Mar 2025Verified booking

3/5

Well organised. Only saw 8 penguins coming up the beach which was very disappointing!