Book Phillip Island Cruise Tours

Cruise was alright but the highlight for me was the penguin parade it was adorable to see little penguins waddle towards their nest and headout app was really easy to use just needed to show the barcode to the staff!

The ticketing experience was very disappointing I had so much trouble trying to downsize my group booking . It took so long to get any real answers & help as AI didn't understand my request. It was very frustrating and took so long to get answers that we ran out of time . The real person was very helpful explaining , however it was too late to change the booking by the time I got any sense in how to do it. Not her fault .. the company needs to improve their website re:!ticket changing and refunds.. I was frustrated and annoyed with the whole process ....but we did have a good trip even though the weather wasn't the best.

Both the Penguin Parade and the cruise were very good -- well organised, very well informed, and with friendly and competent staff. We enjoyed the information shared by the staff, seeing the penguins, and being out on the boat (and on a sunny morning).

I really enjoyed being out on the water, seeing the penguins. I thought the staff working both venues were amazing! So kind, welcoming and handled difficult people really well

Overall it was a great experience.

We had a great experience. The one hour cruise was amazing. Our stay should have been longer.

Was a pleasant trip with happy crew

Best arrangement! Although saw few penguins but love the Place!

Very professional staff and a lovely cruise

Very nice experience. Crew were amazing too. Worth the money.

Staff were casual and knowledgeable

This is not the first time Pam and I have taken a cruise to see the seals. The newer, larger boat has more comfortable seating indoors that allows one to see the passing scenery out of the wind. there is plenty of outdoors deck space to view and photograph the myriad of seals when the colony is reached.

Niice experience! I enjoyed the free cake and coffee.

Event was cancelled. by the operator but then I was aksed to contact Headout to organise a refund - this should have happened seamlessly without the clumsy experience I had

It was awesome to see an all female crew and thank you for an amazing experience It was better than my swimming with seal in WA as I saw more on this trip

Great interactive and knowledgeable tour. Alot of time interacting with the seals, and great commentary on the life and location of the seals.

The whole experienxe. Crew was friendly, n informative of nature n seals. Was well taken as crew kept checking with each an everyone if they needed anythng or they doing ok. They had all the motion sickness requirements available, safety vest was nicely instructed and wat to do when. Seals rock were full of seals, worth the trip, plus the cake was very nice n moist.

The staff were lovely thank you

These guys were great, they new what they where doing and it was a great experience all round, all the staff were fantastic and the skipper showed exceptional skill getting such a big vessel in and around the rocks to see the seals, the information and facts provided on the tour was great and we got to see heaps of seals. I would highly recommend this company for any of their tours.

All good Everything was perfect only that the boat didn’t leave on time

Fun, informative and exciting to see the seals so close.

The seal cruise was incredible!! Hundreds of seals!! I've been to the Nobbies multiple times, and knew seal rock was right there, but the seals were invisible to the naked eye, from shore. So glad we decided to take this cruise. Highly recommend! And the staff were very friendly and knowledgeable!

A fun night. Cold but entertaining. Penguins arrived hesitantly but scurried quickly once the group was big enough. The displays in the Penguin Parade centre were interesting. Lots to see and do...

Ticketing was easy to follow and information and maps for the three activities were good. The staff at all three were really helpful, pleasant and made the experiences fun. It was fun getting close to the animals at Churchill Island and the highlight was milking the cow. Walking around the koala reserve and again getting to see them up close was special. The highlight of the afternoon was the penguin parade, particularly getting to see them as they went to their burrows, from the boardwalk. We all agreed that we had a great day. We self drove.

The staff were so friendly and knowledgeable, making our experience a great one. And the penguins were so cute and adorable when they came into the beach.

Loved every bit of Churchill island and the activities they host and the penguin parade is soo cute.

Everything and it was great and my cousins loved seening the penguins as they were from America

Spending time as a family is always a winner Phillip island is a welcoming place great food the experiences allowed us to get up and personal with the animals

Purchase of the tickets was easy, as was the ticket redemption. The event was sold out so very busy at the visitors centre. Plenty of parking space available. Staff were pleasant and knowledgeable. Disappointed at the number of penguins but this can't be predicted or controlled. Much easier and more exciting to watch them waddle back to their "burrows" as you walk back along the boardwalk. A lovely 70th birthday experience for me to share with my family 😀

The Churchill heritage farm is beautifull and I thoroughly enjoyed the time. The penguin experience was very crowded and not enjoyable for me and the five koalas at the park seem happy enough but sad how they are only allowed on certain trees near the boardwalk must be noisy for them and the poor penguins but this is conservation apparently

The whole experience was amazing, I was so in awe of these little creatures who show such reslience to get up to their little homes eahc night after a big day out in the ocean. The architecture of the building at the Penguin Parade is something to see. Also the reason I found this opportunity was listening to Martin Clunes on a documentary about the best Islands in Australia where he shared the plight and story of these 30cm (1 kg in weight) snallest penguins in the world.

The penguins of course but disliked the fact too many people, no photos but everyone was taking photos whilst penguins were walking up to their burrow and stunning them. I felt it distressing. That's not keeping them safe

Cruise was alright but the highlight for me was the penguin parade it was adorable to see little penguins waddle towards their nest and headout app was really easy to use just needed to show the barcode to the staff!

The penguins were great. The guides were great. The foreigners kept disobeying the rules...not sitting down and always using their phone

Had a great time. Needing an app for the tickets was a bit of a pain, but luckily all the staff at the three parks were very helpful and understanding about our not wanting the hassle.

We absolutely loved where we were sitting. The penguins came out straight in front of us and it was awesome. Loved seeing them swim in and wait for their friends to come join them before they headed up the beach.

The ticketing system was easy as! Ticket, simple and fast. The experience was awesome watching the penguins roll in after dusk.... very special indeed, wish we could have stayed longer than the 50mins of lights though!

Seeing the little penguins and spending time observing them in their environment. We also got to see the bandicoot and a few possums :)

It's really well set out and organised and the educational piece at the start was useful. Ticketing was easy although I don't download the app and didn't need to so could have done without being told I needed that extra step.

A wonderful experience seeing the little penguins exiting the ocean under a full moon! Witnessing this natural phenomenon was a real privilege. The event was very well organised by the co-ordinators.

The ticketing experience was very disappointing I had so much trouble trying to downsize my group booking . It took so long to get any real answers & help as AI didn't understand my request. It was very frustrating and took so long to get answers that we ran out of time . The real person was very helpful explaining , however it was too late to change the booking by the time I got any sense in how to do it. Not her fault .. the company needs to improve their website re:!ticket changing and refunds.. I was frustrated and annoyed with the whole process ....but we did have a good trip even though the weather wasn't the best.

Both the Penguin Parade and the cruise were very good -- well organised, very well informed, and with friendly and competent staff. We enjoyed the information shared by the staff, seeing the penguins, and being out on the boat (and on a sunny morning).

I really enjoyed being out on the water, seeing the penguins. I thought the staff working both venues were amazing! So kind, welcoming and handled difficult people really well

The walk to watch the parade was very good, seating was really good, guides were great even when they had people still wanting to take photos they had great patience, the facilities where first clss, great evening that we recommending to all our family and friends.

My first time taking my 2 kids 12 and 8 to the penguins. The kids loved seeing the penguins up close and fearing their sounds as they found their burrows. . There were a lot of disrespectful people there standing up and taking photos and videos. It was a sold out evening so we barely got to see any penguins coming on to shore, maybe 4. Thank goodness their experience was made so much better as we walked back along the boardwalk. . The staff were great but constantly having to tell people to sit down and stop using their phones for photos and video.

I enjoyed the experience of waiting and watching the penguins to return home. I had no expectations, so it made the experience more joyful as I waited in anticipation for the arrival of their return. One of nature's amazing gift to us.

Ticketing via your website was very easy. Your commentary from Sue was fantastic, she knows her stuff. Thank you. We spoke to a few guides and they were all great to have chat about the penguins with.

A fun night. Cold but entertaining. Penguins arrived hesitantly but scurried quickly once the group was big enough. The displays in the Penguin Parade centre were interesting. Lots to see and do...

Ticketing was easy to follow and information and maps for the three activities were good. The staff at all three were really helpful, pleasant and made the experiences fun. It was fun getting close to the animals at Churchill Island and the highlight was milking the cow. Walking around the koala reserve and again getting to see them up close was special. The highlight of the afternoon was the penguin parade, particularly getting to see them as they went to their burrows, from the boardwalk. We all agreed that we had a great day. We self drove.

The staff were so friendly and knowledgeable, making our experience a great one. And the penguins were so cute and adorable when they came into the beach.

Loved every bit of Churchill island and the activities they host and the penguin parade is soo cute.

Everything and it was great and my cousins loved seening the penguins as they were from America

Spending time as a family is always a winner Phillip island is a welcoming place great food the experiences allowed us to get up and personal with the animals

Purchase of the tickets was easy, as was the ticket redemption. The event was sold out so very busy at the visitors centre. Plenty of parking space available. Staff were pleasant and knowledgeable. Disappointed at the number of penguins but this can't be predicted or controlled. Much easier and more exciting to watch them waddle back to their "burrows" as you walk back along the boardwalk. A lovely 70th birthday experience for me to share with my family 😀

The Churchill heritage farm is beautifull and I thoroughly enjoyed the time. The penguin experience was very crowded and not enjoyable for me and the five koalas at the park seem happy enough but sad how they are only allowed on certain trees near the boardwalk must be noisy for them and the poor penguins but this is conservation apparently

The whole experience was amazing, I was so in awe of these little creatures who show such reslience to get up to their little homes eahc night after a big day out in the ocean. The architecture of the building at the Penguin Parade is something to see. Also the reason I found this opportunity was listening to Martin Clunes on a documentary about the best Islands in Australia where he shared the plight and story of these 30cm (1 kg in weight) snallest penguins in the world.

The penguins of course but disliked the fact too many people, no photos but everyone was taking photos whilst penguins were walking up to their burrow and stunning them. I felt it distressing. That's not keeping them safe

The penguins were great. The guides were great. The foreigners kept disobeying the rules...not sitting down and always using their phone

Had a great time. Needing an app for the tickets was a bit of a pain, but luckily all the staff at the three parks were very helpful and understanding about our not wanting the hassle.

We absolutely loved where we were sitting. The penguins came out straight in front of us and it was awesome. Loved seeing them swim in and wait for their friends to come join them before they headed up the beach.

The ticketing system was easy as! Ticket, simple and fast. The experience was awesome watching the penguins roll in after dusk.... very special indeed, wish we could have stayed longer than the 50mins of lights though!

Seeing the little penguins and spending time observing them in their environment. We also got to see the bandicoot and a few possums :)

It's really well set out and organised and the educational piece at the start was useful. Ticketing was easy although I don't download the app and didn't need to so could have done without being told I needed that extra step.

A wonderful experience seeing the little penguins exiting the ocean under a full moon! Witnessing this natural phenomenon was a real privilege. The event was very well organised by the co-ordinators.

The walk to watch the parade was very good, seating was really good, guides were great even when they had people still wanting to take photos they had great patience, the facilities where first clss, great evening that we recommending to all our family and friends.

My first time taking my 2 kids 12 and 8 to the penguins. The kids loved seeing the penguins up close and fearing their sounds as they found their burrows. . There were a lot of disrespectful people there standing up and taking photos and videos. It was a sold out evening so we barely got to see any penguins coming on to shore, maybe 4. Thank goodness their experience was made so much better as we walked back along the boardwalk. . The staff were great but constantly having to tell people to sit down and stop using their phones for photos and video.

I enjoyed the experience of waiting and watching the penguins to return home. I had no expectations, so it made the experience more joyful as I waited in anticipation for the arrival of their return. One of nature's amazing gift to us.

Ticketing via your website was very easy. Your commentary from Sue was fantastic, she knows her stuff. Thank you. We spoke to a few guides and they were all great to have chat about the penguins with.

Amazing experience and great staff .. very convenient parking and facilities...

Excellent experience with knowledge guiders

wonderful experience, well worth it. Super nice staff.

We enjoyed the penguin parade and the staff were so helpful and polite.

Excellent customer service Commentary was good and gave account of the history of Melbourne and Yara river Historical monuments and nice nature

Informative journey upstream, but disappointing that we couldn't go downstream because of tidal issues . However, half the costs were refunded with very little hassle.

We booked the 2hr river cruise but we the boat only went one way due to the high tide. We therefore only got a 1 hr cruise.

The experience on Yarra river was good. The chairs were a bit uncomfortable and we had a two hour tour ticket but after an hour there was hardly any instructions what to do next.

It was a very interesting tour with a good commentary. I really enjoyed it and loved seeing a side of Melbourne I'd never seen before. My criticism was that the refreshments served were pretty ordinary. Don't bother providing tea and coffee if the water isn't hot.

We loved learning about the history of different parts of the Yarra,it was very informative.Loved our female skipper,she was amazing to watch how she manoeuvred the boat into various places and we loved her commentary,she was witty !!!

It was enjoyable. We opted for the upstream and downstream tours. There was a half hour break between the two and the boat returns to the pickup point between them for the half hour and we needed to disembark for the duration of the break. There is a toilet on board and the seats are relatively comfy. Unfortunately the rain came down during the downstream tour so we couldn't get any good photos as the windows were covered in droplets but, that's Melbournes weather. All in all it was an enjoyable ride and we got to see Melbourne from a different perspective.

Enjoyed the cruise. However due to high tide only could one way for 1 hour. Manager said has out request through for partial refund to headout. Expecting this back

We loved seeing the beautiful buildings and sites from the water view. The boat stopped halfway to pick up and drop off passengers. The entire ride on the boat was less than 2 hours.

Nice weather great crew commentary

very informative,nice cruise up and down the yarra

Ticketing experience was very straightforward. The whole trip was enjoyable and very informative.

Good information, on time, amazing experience.

The ferry crew were excellent and the commentary along the river very informative.

The crew's assistance with me and my partner boarding on. Ashamed that the front row's window traped shut by the front door. Otherwise the service was exemplary.

Booking tickets was easy & the pier for departure was easy to find. The cruise was well organised & left on time. We enjoyed the experience immensely, although we had to move seats to avoid two neighbouring couples who were oblivious to us & speaking to each other at the tops of their voices. It was during the Aust Open season & being a warm day, the boat had quite a few tourists on board . The downside to this was that the commentary was almost inaudible. However this cruise along the Yarra to Williamstown is an awesome way to see the many beautiful office & apartment buildings & linear parklands lining the river at Southbank, Docklands, Fishermens' Bend & Williamstown. Just a fantastic way to view our beautiful city, river & environs. We intend to do it again oneday.

Smooth ferry ride, cruising the sights of Malbourne. Very relaxing

Easy to book and Good commentary by the staff.

The ferry was cancelled due to the high tide. I am asking for the full refund of my 4 tickets,

It was half hour late leaving and there was erratic info, no seats or shade for waiting.

It was our first time taking this ferry. I was thrilled by the very nice and helpful onsite team, as well as the ferry team. It was very memorable time for me and my boy. I will definitely recommend to friends!

We were the only ones on the cruise! Great service. It arrived 15 minutes late- we were getting a bit panicky but needn't have worried. Definitely worth doing.

It was easy from booking the tickets on line to finding the departure point and boarding the ferry. The ferry crew were friendly and informative. The whole trip was lovely.

The first few minutes of the cruise from the city to Williamstown are not particularly exciting. Don’t let this fool ya. Sailing under the bridges and seeing all of Melbourne’s famous sites from the water is an amazing experience. The view of Port Philip Bay is something to die for.

The commentary of the area and the staff were friendly and of course the beautiful weather we had

Ticketing was so easy trip was excellent although at times pre recorded commentary hard to hear. Friendly staff

Very good ferry ride and commentary on board by the crew

Ferry pilot was provided interesting and entertaining commentary. Good value.

Excellent customer service Commentary was good and gave account of the history of Melbourne and Yara river Historical monuments and nice nature

Informative journey upstream, but disappointing that we couldn't go downstream because of tidal issues . However, half the costs were refunded with very little hassle.

We booked the 2hr river cruise but we the boat only went one way due to the high tide. We therefore only got a 1 hr cruise.

The experience on Yarra river was good. The chairs were a bit uncomfortable and we had a two hour tour ticket but after an hour there was hardly any instructions what to do next.

It was a very interesting tour with a good commentary. I really enjoyed it and loved seeing a side of Melbourne I'd never seen before. My criticism was that the refreshments served were pretty ordinary. Don't bother providing tea and coffee if the water isn't hot.

Impressive view from the 88th floor of the Eureka, you can see the whole city. A visit not to be missed by anyone passing through Melbourne. You can also buy souvenirs of your visit. I bought our tickets through Headout which allowed us immediate entry, you just have to show the QR at the entrance.

We loved learning about the history of different parts of the Yarra,it was very informative.Loved our female skipper,she was amazing to watch how she manoeuvred the boat into various places and we loved her commentary,she was witty !!!

Great view, I love the small balcony that I can be outside in the wind!

Great experience if it's your first time in Melbourne. Amazing view!!

It was enjoyable. We opted for the upstream and downstream tours. There was a half hour break between the two and the boat returns to the pickup point between them for the half hour and we needed to disembark for the duration of the break. There is a toilet on board and the seats are relatively comfy. Unfortunately the rain came down during the downstream tour so we couldn't get any good photos as the windows were covered in droplets but, that's Melbournes weather. All in all it was an enjoyable ride and we got to see Melbourne from a different perspective.

Enjoyed the cruise. However due to high tide only could one way for 1 hour. Manager said has out request through for partial refund to headout. Expecting this back

We loved seeing the beautiful buildings and sites from the water view. The boat stopped halfway to pick up and drop off passengers. The entire ride on the boat was less than 2 hours.

Nice weather great crew commentary

Overall a please experiance. There are complementry tea and copffe on board and teh crew are pretyy friendly

Gorgeous view and loved going at sunset. A bit crowded, but expected that!

Bert friendly and hospitable staff. Excellent food and almost too much to drink.

Very relaxing. Nice food No problem booking with headout

We booked this tour as we had done the longer night version before and loved it and we had our friend from Germany visiting. The food, drinks and service were great though we went up the river 30 minutes and came back and did that twice so my friend really didn't get to see anything which was disappointing.

We had a lovely afternoon. The crew were all fantastic at their jobs. The food was lovely and the drinks were great. I would like to mention that one of your male crew did a fabulous job of dealing with a very arrogant, rude and pretentious women who felt she should have a window seat. Her behaviour and the way she spoke to him when she did not get what she wanted was disgracfull.

The food and wine was great, truly bottomless!! Coffee at the end was excellent and I am a hard marker :)