Book Phillip Island Cruise Tours

Heather

Jul 2025Verified booking

4/5

The ticketing experience was very disappointing I had so much trouble trying to downsize my group booking . It took so long to get any real answers & help as AI didn't understand my request. It was very frustrating and took so long to get answers that we ran out of time . The real person was very helpful explaining , however it was too late to change the booking by the time I got any sense in how to do it. Not her fault .. the company needs to improve their website re:!ticket changing and refunds.. I was frustrated and annoyed with the whole process ....but we did have a good trip even though the weather wasn't the best.

Sharil

Jul 2025Verified booking

4/5

Both the Penguin Parade and the cruise were very good -- well organised, very well informed, and with friendly and competent staff. We enjoyed the information shared by the staff, seeing the penguins, and being out on the boat (and on a sunny morning).

Kristy

Jun 2025Verified booking

4/5

I really enjoyed being out on the water, seeing the penguins. I thought the staff working both venues were amazing! So kind, welcoming and handled difficult people really well

Meryem

May 2025Verified booking

5/5

We had a great experience. The one hour cruise was amazing. Our stay should have been longer.

Osburg

Feb 2025Verified booking

5/5

It was very easy to book. Everyone was friendly and loved the orange cake slice which was offered end of the cruise journey.

David

Apr 2025Verified booking

5/5

Overall it was a great experience.

Jenny

Mar 2025Verified booking

4/5

Was a pleasant trip with happy crew

Ankit

Mar 2025Verified booking

5/5

Best arrangement! Although saw few penguins but love the Place!

Janey

Mar 2025Verified booking

5/5

Very professional staff and a lovely cruise

Zeenuba

Mar 2025Verified booking

5/5

Very nice experience. Crew were amazing too. Worth the money.

Ann

Mar 2025Verified booking

5/5

Staff were casual and knowledgeable

Sagar

Jul 2024Verified booking

2/5

They didn't take us to dolphin watch at all. How strange is that when you pay and don't get it.

Emma

Jul 2024Verified booking

4/5

We saw the whales several times and also spotted seals and a penguin. It was also beautiful scenery as we looked at the caves as we sailed back. The photo was good value and worth buying to remember the trip. Super enjoyable we would definitely do again.

Vernon

Jul 2022Verified booking

5/5

A great sunny day we unfortunately didn't see any whales but lots of dolphins some seals and two lots of penguins staff were great with the kids talking to them answered lots of questions. Very happy and enjoyable afternoon our second trip with them

Amanda

May 2025Verified booking

5/5

It was awesome to see an all female crew and thank you for an amazing experience It was better than my swimming with seal in WA as I saw more on this trip

Clint

Apr 2025Verified booking

5/5

Great interactive and knowledgeable tour. Alot of time interacting with the seals, and great commentary on the life and location of the seals.

Rukshana

Apr 2025Verified booking

5/5

The whole experienxe. Crew was friendly, n informative of nature n seals. Was well taken as crew kept checking with each an everyone if they needed anythng or they doing ok. They had all the motion sickness requirements available, safety vest was nicely instructed and wat to do when. Seals rock were full of seals, worth the trip, plus the cake was very nice n moist.

Isaac

Jun 2025Verified booking

5/5

Niice experience! I enjoyed the free cake and coffee.

Eliza

Apr 2025Verified booking

5/5

The staff were lovely thank you

Matthew

Jan 2025Verified booking

5/5

These guys were great, they new what they where doing and it was a great experience all round, all the staff were fantastic and the skipper showed exceptional skill getting such a big vessel in and around the rocks to see the seals, the information and facts provided on the tour was great and we got to see heaps of seals. I would highly recommend this company for any of their tours.

Christine

Jan 2025Verified booking

5/5

All good Everything was perfect only that the boat didn’t leave on time

Sarah

Nov 2024Verified booking

5/5

The seal cruise was incredible!! Hundreds of seals!! I've been to the Nobbies multiple times, and knew seal rock was right there, but the seals were invisible to the naked eye, from shore. So glad we decided to take this cruise. Highly recommend! And the staff were very friendly and knowledgeable!

Janette

Jan 2025Verified booking

5/5

Fun, informative and exciting to see the seals so close.

Birgit

Aug 2024Verified booking

5/5

Got to be very close to the seals and spent a good amount of time there watching them. On the way back we got to see dolphins and the cruise stopped and got back a bit late without a rush. Great service!

Mary

Jul 2025Verified booking

5/5

Awesome,!!! 10/10..! love everything about it!! Lovely staff , food, souvenirs shop, ambience and the beautiful..❣️ will definitely coming back ❤️

Kerry

Apr 2025Verified booking

5/5

Incredible centre. Very modern and informative. Great experience to see the penguins in such a natural environment. Great staff, friendly and doing their best to control large crowds. Loved the no camera policy. Clean facilities, overall 10/10

Lee

Jul 2025Verified booking

3/5

Firstly- did not like the Overcrowding of spectators to view and secondly, experience was just watered down with the constant reminders by the guides to visitors who weren't following the guidelines.

Adam

Jul 2025Verified booking

5/5

It was great to see the penguins in there own habitat and its great to see what you are doing to ensure they are kept safe

Saurabh

Jun 2025Verified booking

4/5

It was amazing to see the penguins. However, I found that it was a long walk to the beach for the ones who are old, no proper sheds to provide protection from rain. Ticketing experience was good.

Ann

Jun 2025Verified booking

4/5

The overall experience was reasonably good We had visitors from the UK & wanted them to see the penguin parade . Although we only had general viewing tx , we still had a good view of the beach area . However this was diminished slightly as the. Light directly behind us was not functioning ( the only one not working ) & we feel that this definitely affected our enjoyment, as it was difficult to see the pegiuins as clearly as we would have hoped had the light been in working order .A bit disappointed !

Lorna

May 2025Verified booking

4/5

Saw penguins on way out clearly and up close. Online tickets worked great. Appreciated buggy for husband who had difficulty walking so far. Some people didn't follow Ranger's directions, sit on bum and no phones. Thank you great evening.

Mr

May 2025Verified booking

5/5

This was first time for my mum and sister and they loved watching the little guys waddling towards their burrows. I had booked tickets online which was a seamless experience. Glad to see their were plenty of food options as we were hungry. The only not so good experience was trying to locate the charging station.

Peter

Apr 2025Verified booking

4/5

Great set up and lovely to see the penguins. Disappointed in the number of people not following the rules re seating and photography, which seems to mostly be about the number of people being too large and not enough staff to enforce the rules. Maybe some of the money spent on the fancy building should have gone to employing some more staff.

Carly

Apr 2025Verified booking

3/5

This is not a reflection on the venue but the disrespect from a majority of guests was disheartening. Those poor animals having flashes from phones they weren't meant to be using, pushing through children with their videos on their phones. The amount of times I had to tell people 'No photos' 'No videos' was ridiculous. There needs to be something in place to stop this from happening. My children have nothing to look back on beacaue I did the right thing and didn't take photos or videos. Get staff to walk around with eftpos machines and fine these entitled people on the spot and make them delete images from their devices.. it was very overwhelming.

Martin

Apr 2025Verified booking

3/5

Sue the guide was very good, you could see that she loves her job and is (in my opinion) too kind with certain clients. I would have liked more information about the penguins during the "waiting time" on the viewing platform but I had answers to all my questions in the venue. What was really disturbing was the crowd, I'd say at least half of the people there were still taking pictures after the picture policy applied. There should be more staff to assess bad behaviours and especially on the boardwalks where lots of people were shouting (even adults) and using their flash directly in the birds eyes. On top of that and even if it is not part of this experience, the nobbies was the worst. There was people's hats and trash on the grass and everyone would gather around a penguin screaming as soon as it would leave his burrow. I think there should be walls of glass on both sides to reduce trashs and noise pollution.

Chandramali

Jul 2025Verified booking

4/5

Loved the closeness with farm animals

Jacqueline

Jun 2025Verified booking

5/5

Our second time at the penguins such an amazing experience would never get old.

Harsh

Jun 2025Verified booking

3/5

Everything okay but penguin parade experience was not good.

Aida

Jun 2025Verified booking

4/5

Beautiful experience for kids., infirmation is amazing.

Astrid

Jun 2025Verified booking

5/5

It all went smoothly especially given how many people were there.

Laxmikant

May 2025Verified booking

5/5

This experience is perfect for

Meryem

May 2025Verified booking

5/5

We had a great experience. The one hour cruise was amazing. Our stay should have been longer.

Ishan

Apr 2025Verified booking

5/5

It was a great experience and we saw lot of Penguins there.

Mary

Jul 2025Verified booking

5/5

Awesome,!!! 10/10..! love everything about it!! Lovely staff , food, souvenirs shop, ambience and the beautiful..❣️ will definitely coming back ❤️

Kerry

Apr 2025Verified booking

5/5

Incredible centre. Very modern and informative. Great experience to see the penguins in such a natural environment. Great staff, friendly and doing their best to control large crowds. Loved the no camera policy. Clean facilities, overall 10/10

Lee

Jul 2025Verified booking

3/5

Firstly- did not like the Overcrowding of spectators to view and secondly, experience was just watered down with the constant reminders by the guides to visitors who weren't following the guidelines.

Adam

Jul 2025Verified booking

5/5

It was great to see the penguins in there own habitat and its great to see what you are doing to ensure they are kept safe

Saurabh

Jun 2025Verified booking

4/5

It was amazing to see the penguins. However, I found that it was a long walk to the beach for the ones who are old, no proper sheds to provide protection from rain. Ticketing experience was good.

Ann

Jun 2025Verified booking

4/5

The overall experience was reasonably good We had visitors from the UK & wanted them to see the penguin parade . Although we only had general viewing tx , we still had a good view of the beach area . However this was diminished slightly as the. Light directly behind us was not functioning ( the only one not working ) & we feel that this definitely affected our enjoyment, as it was difficult to see the pegiuins as clearly as we would have hoped had the light been in working order .A bit disappointed !

Lorna

May 2025Verified booking

4/5

Saw penguins on way out clearly and up close. Online tickets worked great. Appreciated buggy for husband who had difficulty walking so far. Some people didn't follow Ranger's directions, sit on bum and no phones. Thank you great evening.

Mr

May 2025Verified booking

5/5

This was first time for my mum and sister and they loved watching the little guys waddling towards their burrows. I had booked tickets online which was a seamless experience. Glad to see their were plenty of food options as we were hungry. The only not so good experience was trying to locate the charging station.

Rukshana

Apr 2025Verified booking

5/5

The whole experienxe. Crew was friendly, n informative of nature n seals. Was well taken as crew kept checking with each an everyone if they needed anythng or they doing ok. They had all the motion sickness requirements available, safety vest was nicely instructed and wat to do when. Seals rock were full of seals, worth the trip, plus the cake was very nice n moist.

Peter

Apr 2025Verified booking

4/5

Great set up and lovely to see the penguins. Disappointed in the number of people not following the rules re seating and photography, which seems to mostly be about the number of people being too large and not enough staff to enforce the rules. Maybe some of the money spent on the fancy building should have gone to employing some more staff.

Carly

Apr 2025Verified booking

3/5

This is not a reflection on the venue but the disrespect from a majority of guests was disheartening. Those poor animals having flashes from phones they weren't meant to be using, pushing through children with their videos on their phones. The amount of times I had to tell people 'No photos' 'No videos' was ridiculous. There needs to be something in place to stop this from happening. My children have nothing to look back on beacaue I did the right thing and didn't take photos or videos. Get staff to walk around with eftpos machines and fine these entitled people on the spot and make them delete images from their devices.. it was very overwhelming.

Martin

Apr 2025Verified booking

3/5

Sue the guide was very good, you could see that she loves her job and is (in my opinion) too kind with certain clients. I would have liked more information about the penguins during the "waiting time" on the viewing platform but I had answers to all my questions in the venue. What was really disturbing was the crowd, I'd say at least half of the people there were still taking pictures after the picture policy applied. There should be more staff to assess bad behaviours and especially on the boardwalks where lots of people were shouting (even adults) and using their flash directly in the birds eyes. On top of that and even if it is not part of this experience, the nobbies was the worst. There was people's hats and trash on the grass and everyone would gather around a penguin screaming as soon as it would leave his burrow. I think there should be walls of glass on both sides to reduce trashs and noise pollution.

Chandramali

Jul 2025Verified booking

4/5

Loved the closeness with farm animals

Jacqueline

Jun 2025Verified booking

5/5

Our second time at the penguins such an amazing experience would never get old.

Harsh

Jun 2025Verified booking

3/5

Everything okay but penguin parade experience was not good.

Isaac

Jun 2025Verified booking

5/5

Niice experience! I enjoyed the free cake and coffee.

Aida

Jun 2025Verified booking

4/5

Beautiful experience for kids., infirmation is amazing.

Astrid

Jun 2025Verified booking

5/5

It all went smoothly especially given how many people were there.

Laxmikant

May 2025Verified booking

5/5

This experience is perfect for

Ishan

Apr 2025Verified booking

5/5

It was a great experience and we saw lot of Penguins there.

Eliza

Apr 2025Verified booking

5/5

The staff were lovely thank you

Mary

Jul 2025Verified booking

5/5

Awesome,!!! 10/10..! love everything about it!! Lovely staff , food, souvenirs shop, ambience and the beautiful..❣️ will definitely coming back ❤️

Kerry

Apr 2025Verified booking

5/5

Incredible centre. Very modern and informative. Great experience to see the penguins in such a natural environment. Great staff, friendly and doing their best to control large crowds. Loved the no camera policy. Clean facilities, overall 10/10

Lee

Jul 2025Verified booking

3/5

Firstly- did not like the Overcrowding of spectators to view and secondly, experience was just watered down with the constant reminders by the guides to visitors who weren't following the guidelines.

Adam

Jul 2025Verified booking

5/5

It was great to see the penguins in there own habitat and its great to see what you are doing to ensure they are kept safe

Saurabh

Jun 2025Verified booking

4/5

It was amazing to see the penguins. However, I found that it was a long walk to the beach for the ones who are old, no proper sheds to provide protection from rain. Ticketing experience was good.

Ann

Jun 2025Verified booking

4/5

The overall experience was reasonably good We had visitors from the UK & wanted them to see the penguin parade . Although we only had general viewing tx , we still had a good view of the beach area . However this was diminished slightly as the. Light directly behind us was not functioning ( the only one not working ) & we feel that this definitely affected our enjoyment, as it was difficult to see the pegiuins as clearly as we would have hoped had the light been in working order .A bit disappointed !

Lorna

May 2025Verified booking

4/5

Saw penguins on way out clearly and up close. Online tickets worked great. Appreciated buggy for husband who had difficulty walking so far. Some people didn't follow Ranger's directions, sit on bum and no phones. Thank you great evening.

Mr

May 2025Verified booking

5/5

This was first time for my mum and sister and they loved watching the little guys waddling towards their burrows. I had booked tickets online which was a seamless experience. Glad to see their were plenty of food options as we were hungry. The only not so good experience was trying to locate the charging station.

Peter

Apr 2025Verified booking

4/5

Great set up and lovely to see the penguins. Disappointed in the number of people not following the rules re seating and photography, which seems to mostly be about the number of people being too large and not enough staff to enforce the rules. Maybe some of the money spent on the fancy building should have gone to employing some more staff.

Carly

Apr 2025Verified booking

3/5

This is not a reflection on the venue but the disrespect from a majority of guests was disheartening. Those poor animals having flashes from phones they weren't meant to be using, pushing through children with their videos on their phones. The amount of times I had to tell people 'No photos' 'No videos' was ridiculous. There needs to be something in place to stop this from happening. My children have nothing to look back on beacaue I did the right thing and didn't take photos or videos. Get staff to walk around with eftpos machines and fine these entitled people on the spot and make them delete images from their devices.. it was very overwhelming.

Martin

Apr 2025Verified booking

3/5

Sue the guide was very good, you could see that she loves her job and is (in my opinion) too kind with certain clients. I would have liked more information about the penguins during the "waiting time" on the viewing platform but I had answers to all my questions in the venue. What was really disturbing was the crowd, I'd say at least half of the people there were still taking pictures after the picture policy applied. There should be more staff to assess bad behaviours and especially on the boardwalks where lots of people were shouting (even adults) and using their flash directly in the birds eyes. On top of that and even if it is not part of this experience, the nobbies was the worst. There was people's hats and trash on the grass and everyone would gather around a penguin screaming as soon as it would leave his burrow. I think there should be walls of glass on both sides to reduce trashs and noise pollution.

Jacqueline

Jun 2025Verified booking

5/5

Our second time at the penguins such an amazing experience would never get old.

Harsh

Jun 2025Verified booking

3/5

Everything okay but penguin parade experience was not good.

Aida

Jun 2025Verified booking

4/5

Beautiful experience for kids., infirmation is amazing.

Astrid

Jun 2025Verified booking

5/5

It all went smoothly especially given how many people were there.

Ishan

Apr 2025Verified booking

5/5

It was a great experience and we saw lot of Penguins there.